Help Center

How can we help?

If you have questions about the installation of the device, or about the Raixer iOS and Android apps, here you can find some answers.

Soporte corporativo Raixer


What do you need to be able to use Raixer, the price of the device and the subscription, what does the box include, how many doors can a device open, access to the API, or if it is compatible with your telephone or lock, etc.

Instalación de Raixer

Installation guide

A guide for you or your maintenance staff to install Raixer. For that you will need 30 minutes and have some basic electrical knowledge, a multimeter and the smart lock installation kit.

Seguridad de Raixer

iOS y Android

The Raixer app for iOS or Android allows you to activate all the functions of the device, authorize the phone numbers of your guests or create users for the cleaning or maintenance staff.

Download the app

The app is the place to control access to your apartment or house: from the app you know who and when opens the door or if there are any incidents with any of your Raixer devices.

Do you have any questions?

We are glad to be of service. Please do not hesitate to contact us!